Whistleblower Programme
CIBC Caribbean is committed to doing what’s right for our clients, for our communities and for one another.
CIBC Caribbean’s Whistleblower Programme is available for reporting (anonymously if desired) irregular business activities or wrongdoing that could put CIBC Caribbean’s integrity or reputation at risk.
How and Where to Report
The CIBC Caribbean’s Whistleblower Programme can be accessed via phone hotline and email.
Reporting via Phone Hotline
Individuals should call the dedicated Whistleblower/Ethics phone hotline operated by Navex Global using the numbers available in the chart below. Navex Global is an independent, third-party supplier that provides this confidential and anonymous communication channel for submitting your reports.
The lines are available 24 hours a day, 365 days a year. All calls made to the Whistleblower/Ethics Hotline will be answered by trained interviewing staff and will be treated in strict confidence. When calling, please mention that you are from CIBC Caribbean.
| Territory | Hotline Telephone Number |
|---|---|
| Antigua | 1-908-277-4906 |
| The Bahamas |
At the English prompt dial 1 866-252-1814 |
| Barbados | 1-980-277-4987 |
| British Virgin Islands | 1-833-266-4717 |
| Cayman Islands | 1-833-425-1505 |
| Jamaica | 1-844-564-3834 |
| St. Lucia | 1-980-281-2036 |
| St. Kitts | 1-844-602-0545 |
| Turks and Caicos | 1-844-200-0189 |
| Trinidad |
Reporting via Email
CIBC Caribbean employees and other stakeholders may also make disclosures by sending an email to Mailbox.Whistleblower@cibc.com or tnwclaims@tnwinc.com.
You are protected
This reporting system is confidential and anonymous so you should feel comfortable using it.
CIBC Caribbean employees are protected against suspension, dismissal, termination, demotion, discrimination or any other adverse consequence to their employment when making a valid report in good faith